Our 12 Step Cleaning    Process

Before we clean your    carpet:

1. Please remove all small items such as    boxes, magazines, shoes, etc in the areas to be cleaned. 

2. Make arrangements for pets and    children to be away from the area we are cleaning. 

3. Please remove any breakables and items    from tables and other furniture that will be moved.

Step 1 -    Pre-Inspection

Your carpet cleaning will    start with a pre-inspection.  We will walk thru your    home with  you and inspect the areas you want cleaned. We    will make notes of  areas that you are concerned about and    indicate problem areas we  notice. 

We will let you know at    that time what stains you can expect to come out and which    stains  might be permanent.  We will give you an    evaluation as to how  well we think your carpet will clean up    and recommend a cleaning  method, (or combination of methods)    we think will do the best  job. We will proceed with the    cleaning job once we have your  approval.

If we think it is time to    replace your carpet we will also advise you of this. For    more  information on replacing your carpet and our    recommendations  click here.

Step 2 - Pre-Vacuum

We will thoroughly vacuum    your carpets prior to doing any spotting or cleaning.     Vacuuming  removes the dry soil that has bonded to your    carpet. Removing  this dry soil is one of the most important    steps in cleaning your  carpet. It is also an important step,    for you to do correctly  and regularly.   See our tips on the correct way to vacuum.

Step 3 - Furniture    Moving

Sofas, chairs and tables    will be carefully moved. Larger pieces, beds, and dressers    are  left in place. If you want to have the areas under these    items  cleaned, please have them moved before we arrive at    your house.  As a general rule you don't need to clean under    these items. They  don't get the wear from the daily living    and you aren't   grinding in the dirt by walking on    these fibers. If there is a  particular areas of concern    please let us know.

Step  4 -    Pre-Spray and Pre-Spotting

Traffic areas and spots    are  pretreated. This pretreatment is a special    environmentally  friendly solution that helps break up the    dirt and soil attached  to your carpet. Any particular spots    like, pets, are also  pretreated at this time, to assist in    removing the spot and odor.

Step 5 - Pre-Groom

Step 6 & 7- Extract &      Rinse

We use a low residue &    soap free rinse to extract the loosened soil from your    carpet.  The low residue rinse leaves your carpet feeling    soft and residue  free.  Residue being left behind in    your carpet is what causes  the rapid re-soiling some people    experience when they clean their  carpets by themselves.    (Some rental machines shampoos and do it  yourself shampoos    are formulated to re-soil rapidly.

We generally used what is    referred to as a truck mount system (steam cleaning). If you    have  requested faster drying time or we have recommended the    Dry Fast  Method, we will clean with a bonnet system. The    bonnet system  uses an encapsulation system to trap your dirt    into the bonnets  and away from your carpets. The bonnet    sometimes is used to help  in areas that you have experienced    "wicking", the stain wicks  back up to the surface of your    carpet.

Certain carpets will also    benefit from our rotary cleaning system. These are generally    the  carpets that have been heavily soiled, usually from pets    or not  maintaining the carpets as they should be, and need    additional  help to getting them to look clean.

We have the tools and    equipment to give new life to your carpet. We will use what    it  takes to get your carpet clean.

Step 8 - Post-Spot    Treatment

We will check for spots    that did not come out during the normal cleaning process and    use  different spotting solutions to try and remove those    spots. Some  spots are permanent stains and will not come out    and you will  have been advised about these.  Some spots    will require  additional work that is beyond our normal    cleaning and would be  an extra charge to get them out.     These spots are generally the  red dye spots from koolaid,    colored soft drinks, grape juice.

Step 9- Post    Grooming

The carpet pile is set in    one direction for faster drying and visual appeal.

Step 10- Post    Inspection

We will have you walk    thru  your home and inspect the cleaning job. Please point    out any  areas of concern that you have. Let us know that you    are happy  with the work by signing our service receipt.

ALWAYS Get    Carpet Protector Applied When You Have Your Carpet Cleaned!

Click here to    discover why you should have carpet protector applied

After your carpet is    cleaned:

1. Be  careful walking from carpet to hard floors,    such as kitchens or  bathrooms. The bottom of your shoes or socks    could be damp and  cause you to fall on slippery floors.

2. Keep pets and  children off of carpet for at    least 6 hours (or try for as long as  you can). If protector has been    applied it needs the time to bond  to the carpet.

3. After 24 hours remove any plastic sheets that    were placed under your furniture.

4. You may vacuum your carpet any time after 24    hours.  See our  vacuuming instructions for a more thorough and effective    vacuuming job.

5. Clean any spot immediately, see  spotting guidelines for proper spot removal instructions.

6.    REFER US TO YOUR FAMILY AND FRIENDS. 

          SATISFACTION GUARANTEED!